Privacy Policy
Havn is committed to maintaining the accuracy, confidentiality and security of your Personal Information. This Privacy Policy describes the Personal Information that Havn collects from or about you, as well as how we use and to whom we disclose that information. Please review this entire document carefully.
In this Policy, when we use the terms “Havn”, “we”, “us”, or “our”, we are referring to Havn Saunas Inc.
“Personal Information” means information that you to provide to us or that we may gather, and includes, without limitation, your name, address, telephone number, email address, billing information, and details of your bank account. Personal Information also includes records of transactions processed using the Havn website or services. Personal Information does not include an individual’s business contact information when collected, used or disclosed for the purposes of enabling the individual to be contacted in relation to their business responsibilities.
ACCEPTANCE OF TERMS
By using Havn’s services, accessing the Havn website or by choosing to make disclosure, you are consenting to Havn’s collection, use, and disclosure of your Personal Information, for the purposes outlined in this Privacy Policy.
INFORMATION COLLECTION
We may collect information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page within our website that is viewed by that IP address, and what country you are from.
We may collect Personal Information when you open an account with Havn, when you offer or promote your product using the Havn website or services, when you use the Havn website, or when you purchase any products offered using the Havn website or services.
We may also collect Personal Information relating to your interactions with our website, which may include advertisement content or banner delivery, counting click-throughs on an advertisement or banner, tracking website views following a click-through, sales tracking, and website usage statistics.
From time to time, you may arrange to make payment to or to receive payment from Havn by wire transfer to your bank account. For that reason, we may also ask you to submit details of your bank account to facilitate payment.
USE OF INFORMATION
We value your trust. We will not sell, rent, lease, give, or share your Personal Information without your authorization.
Once collected, Personal Information may be used in one of the following ways:
To process, validate and verify purchases of products and services offered by Havn.
To contact you to confirm or verify the accuracy of the information provided by you.
To open and maintain a support account for you.
To send email notifications about updates to existing product offerings or services, to inform you of new product offerings or services, or to update you on any changes to this Privacy Policy.
To send information on special offers, or to obtain your feedback to help enhance existing features or provide additional products and services.
To enable Havn or its clients to personalize content, advertising and promotions based on preferences, needs, suggestions, or recommendations.
To conduct applicable business, such as invoicing or making payments to business partners.
To contact you should there be any changes to your account with Havn.
To enforce our service agreement or terms of use.
To monitor our website’s performance (such as the number of visits, average time spent, page views).
For our business purposes, such as working to upgrade our website.
To analyze and track data, determine the popularity of certain content, and gain a better understanding of your online activity.
Assist in reporting relevant data on advertisements and sales to our clients.
We may share your personal information with our employees, contractors, consultants, affiliates, and other parties who require such information to assist us with managing our relationship with you, including third parties that assist Havn in the provision of services to you, and third parties that provide services to us or on our behalf.
Our partners who receive information from us have the right to use the data we provide them (sometimes, in connection with other information they may have gathered about you) but are generally prohibited from sharing this information with other companies or people.
We may use third-party analytics tools to help us measure traffic and usage trends for our website. These tools may use cookies and other technologies to collect information about your use of our website, and collect information sent by your device or our website.
Havn uses a payment processing service. We will not use any service that does not have privacy protections in place that will protect your Personal Information to the same or to a greater degree than ours.
In certain special cases, we may disclose your Personal Information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with Havn’s rights, property or operations, other Havn users, or anyone else who could be harmed by such activities. We may also disclose your Personal Information when the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.
Personal Information that you post to a community-based website, personal entry site, chat room, public bulletin or forum is available to all users and visitors to that site. We cannot control, and will not be responsible for the use, disclosure, or dissemination of that information by any third parties.
USE OF COOKIES
A “cookie” is a piece of data and information that is automatically stored on a user’s computer hard drive by a remote server. Cookies are used to track an Internet user’s clicks to ensure that they are directed to the correct click-through destination site.
From time-to-time we may use cookies as a reporting system to track the effectiveness or frequency of display of an advertisement or banner campaign, and to track the performance of our business partners to ensure proper payment for their sales and tracking activities relating to their business relationship with Havn.
We do not use cookies to collect Personal Information.
The use of cookies by our partners is not covered by our Privacy Policy. We do not have access to or control over these cookies. Additionally, some of our partners may employ clear graphic images, commonly known as “Web Beacons” or “Web Bugs”, which are images and scripts that help them better manage their content on our website. We do not tie any information gathered using the Web Beacons or Web Bugs to your Personal Information.
LINKS
Our website may contain links to other websites that may be subject to less stringent privacy standards. Those websites are not governed by this Privacy Policy and Havn makes no representations or warranties as to their practices for dealing with your Personal Information. We do not assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Havn is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
SOCIAL MEDIA WIDGETS
Our website may include features integrated with popular social media websites, such as the Facebook Like button, Widgets, such as the Share This button, or interactive mini-programs that run within our website. These features may collect your IP address and which page you are visiting on our site, and may set a cookie for proper functioning. Your interactions with these features are governed by the privacy policy of the company providing it and NOT by this Privacy Policy.
PRODUCT INFORMATION
From time to time, we may offer you the option to receive information (such as product updates, new product offerings, or other information that may be of interest to you). You will not receive that information unless you agree to do so and “opt-in”.
If, after opting-in, you decide that you no longer want to receive that information, you can “opt-out” by clicking the unsubscribe link in any communication we send to you, or by sending a request, with the word “UNSUBSCRIBE” in the subject line, to info@havnsaunas.com.
ACCESS TO PERSONAL INFORMATION
Once you have submitted Personal Information to our website, you will have the opportunity to access that information to update, delete or correct it.
If you have created a profile as a merchant or affiliate, you may login to your account with us and update the information there. You may update your email address from the ‘Profile’ link, and your other information from the ‘Setup’ link.
If you did not create a profile on our website, you may access your Personal Information by sending a request for access to the address noted below.
SECURITY
Personal Information collected by Havn is stored in limited access servers. Havn takes reasonable precautions to protect the information that has been collected and to safeguard the servers where such information is stored.
If any of your Personal Information is sensitive, such as details of your bank account, it will be encrypted using industry-standard SSL encryption. More details about SSL transmission and storage processes can be found here: https://www.cloudflare.com/en-ca/learning/ssl/what-is-ssl/
Havn will retain your Personal Information only as long as necessary to conduct the applicable business or to maintain your account with Havn.
Havn does not collect or store credit card information.
REMOTE VULNERABILITY SCANNING
Our booking partner, Checkfront, undergoes regular PCI Compliance scans to ensure we are PCI DSS compliant. These scans check for known vulnerabilities and common security holes in server configurations. They are performed by our security compliance provider, Trustwave.
More about secure cloud bookings: https://www.checkfront.com/terms/security/
CONTACT US
Please contact us at the address below if you have questions or concerns regarding this Privacy Policy or our information protection practices, or if you wish to request access to, or correction of, your Personal Information: info@havnsaunas.com
INTERPRETATION OF THIS PRIVACY POLICY
Any interpretation associated with this Privacy Policy will be made by Havn. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples. Therefore, where the word “including” is used, it shall mean “including without limitation”.
This Privacy Policy does not create or confer upon any individual any rights or impose upon Havn any rights or obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.
WE RESERVE THE RIGHT TO CHANGE THIS PRIVACY POLICY AT ANY TIME. ALL CHANGES WILL BE POSTED TO THIS PAGE. WE WILL MAKE REASONABLE EFFORTS TO NOTIFY YOU OF ANY MATERIAL CHANGES TO THIS PRIVACY POLICY.
